Get your customers to spread the word – if you can.
I’ve just finished The Word of Mouth Manual Vol. II (that’s two, not eleven) by Dave Balter.
It’s a fascinating read.
Balter is the founder of BzzAgent.com, the site that gets people to test out products for companies and spread the word.
Remember the last time [...]
The secret of eternal happiness: checklists.
“How do you do it?” asked a friend of mine recently. “Dates, deadlines, facts, follow-ups. You never forget any of them.”
Her voice dropped a tone and took on a weary, wistful note. “I wish I had a memory like yours.”
Actually, she doesn’t.
You see, I have an average memory. [...]
Don’t phone a friend. Or check Wikipedia. Just tell me.
Recently, I went to the Royal Academy with a chum of mine.
The Summer Exhibition is a must-see show at the RA: anybody can submit a work – painting, drawing, sculpture, print, even architectural plans and models – and stand a chance of being selected along with [...]