I’m getting a new iPod Nano, it seems. At first, I thought it was a hoax – yet another spam email that Outlook had failed to spot. But no. This time, it was the real Mac-Coy. The stories in the […]

As the Eurozone inches ever closer to the abyss, I’ve been trying to get my head around the numbers. So have the EU bigwigs, but so far, it seems like they’re having as much luck as me. Which isn’t much. […]

One of my local branches of Starbucks – a test site, I’m guessing – has improved its ordering process. Well I say improved, but what I actually mean is ‘improved’. Which means, of course, it’s considerably worse. And yet I’m […]

Last week, I was on holiday. In France. And there, on the shelves of the local supermarket, I eagerly looked out for my favourite evening drink. No, not pastis, but one of the extensive range of herbal infusions that grace […]

“Come again, this time in plain English?” said my poor baffled client. The biz-speak had escaped my lips before I’d even realised. You operate in a commoditised market place, I’d said. He hadn’t taken offence. For comprehension precedes offence-taking, and […]