Are e-readers the way of the future? Is technology going to be the answer to climate change? Will mobile broadband kill fixed-line broadband? Are printed newspapers going to disappear completely as all content migrates online? If you know the answer […]

Summer’s here – or at least, in theory it is. It’s mid-August, school is out, and people are on holiday. Never mind that it’s only 15 degrees and we’ve seen more rain in the past few weeks than for the […]

When you’ve got a problem, what do you do? Brush it under the carpet, or fess up and fix it? In my software days, I always went for the latter course of action. Not that I’m innately more honest than […]

My broadband was restored last week, after being down for three weeks. Yes, that’s right. Three whole weeks. But there’s nothing more tedious than a rant about bad customer service, is there? So I’ll spare you the ins and outs […]

I just sent a PDF by email to a client. It’s password-protected – not by me, but by the person who sent it to me – and I told her so. It’s password-protected, I wrote. Here’s the password, I wrote. […]